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Lessons, games, and rewards

Why is an activity locked?

Check the message to learn what is needed.

A locked activity can have more than one cause.

  • Your plan may not include that feature.
  • Your reader may need to finish an earlier step.
  • The feature may not be ready yet.

Read the message next to the lock. If it names a plan, check Membership. If it names a lesson, return to that step on the journey.

If you already paid or finished the step, do not pay again just to unlock it. Contact support with the message shown.

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Contact our team