Fix a payment or access problem

1. Make sure you used the email linked to the payment or invitation.
2. Open Membership and read the plan status.
3. If checkout just finished, give it a moment and reopen the page.
4. Check for a payment confirmation or a message from Stripe.

If a card is declined, review the payment details in Stripe or check with the card provider. Do not send card details to Sonoverse support.

If you were charged but access is missing, contact support with the invoice reference. Avoid buying the plan again while the first payment is being checked.