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Privacy and your child's data

Keep private details out of answers

Use made-up examples when a story asks for an idea.

Story answers and custom-book prompts do not need private family facts. Use a nickname or a made-up character when you can.

Keep these details out of answers, prompts, and support messages:

  • Passwords and Grown-Up PINs.
  • Full card numbers or bank details.
  • Home addresses and school schedules.
  • A child's full name or private health history.

If a private detail was saved by mistake, a grown-up can contact us to ask about removing it.

Need a hand with this?

Contact our team