Privacy and your child's data
Review, correct, or delete information
A grown-up can contact us about their child's data.
Email hello@sonoverse.app from the account email. Say what you want to review, correct, or delete. You can also ask to stop further collection of your child's information.
We may need to check that you are the parent, guardian, or authorized account holder. Do not send a password, PIN, or ID document in the first email.
Stopping collection or removing data can make features unavailable. Deleting progress may prevent reports from showing past work.
For paid accounts, handle subscription cancellation as a separate step and ask us to confirm billing status.
Need a hand with this?
Contact our team