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Your account

Reset your password

Get a private reset link by email.

  1. Open Forgot your password?.
  2. Enter the grown-up's account email.
  3. Check your inbox and spam folder.
  4. Open the newest reset email.
  5. Follow the link and choose a new password.

If the link has expired or was already used, request a new one. Do not share the link or your new password with anyone.

Resetting your account password is different from changing the four-digit Launch Code.

Need a hand with this?

Contact our team