7 HELPFUL ANSWERS
Fix a problem and get help
Trouble with a page, sound, saved work, or a book.
A page or activity will not load
Check the connection, then reopen the page.
I cannot hear the sound
Check volume, mute, and the sound output.
My screen looks wrong
Try a few simple display checks.
My work did not save
Keep the original device and tab available while you check.
Report a book or activity problem
A grown-up can send the details to support.
Contact support
Reach the Sonoverse team at hello@sonoverse.app.
Reply to a support email
Keep your reply in the same email thread.