Reading checks and voice
Fix a microphone that will not work
Check both the browser and your device's permissions.
- Check that a microphone is connected and not muted.
- Open your browser's site permissions for sonoverse.app. Allow microphone access.
- Check your device settings. Make sure the browser can use the microphone.
- If more than one microphone is listed, choose the one you want.
- Close other apps or tabs that may be using it.
- Reopen the activity and try a short recording.
The setting names vary by device. If it still fails, tell support your device, browser, and the error message. Please do not send a recording of your child.
Need a hand with this?
Contact our team